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Frequently Asked Questions

Q. How much does hello DJ! charge for an event that is less than 8 hours?

A. For all events happening on a Friday, Saturday or Sunday prices quoted on our website are for ANY amount of time up to 8 hours. The reason being, that once we are booked for your event, we cannot accept any other bookings for that day. Even if a big burly guy throws $100 bills at us. hello DJ! also provides a written service agreement to guarantee your booking. Please email us for special Monday – Thursday pricing! As well, we may offer a discount for less hours if you are less then 30 days from your event date and we are not yet booked.

 

Q. We like you so much! Can you play longer than 8 hours?

A. Thanks, we like you too. If the party is really kicking and you hate to have to call an end to it all, hello DJ! can continue past our 8-hour time block or past 1:00 AM for an additional $100.00/hour.

 

Q. Can hello DJ! accommodate events other then weddings?

A. Sure! Just let us know when and where! We love Engagement Parties, Birthdays, Jack ‘N Jills, Bar/Bat Mitzvahs, Retirements, Reunions, Corporate and Charity Events as well as Office Christmas Parties! Please email us directly for special pricing.

 

Q. When do I pay you and what's the deal with the deposit?

A. A deposit of $400.00 will be due within one (1) week of your consultation date and can be returned with your signed contract to our offices. We will send you an invoice and a copy of your contract with our signatures. The remaining balance is due 14 days from your event date or can be paid in advance at your follow-up consultation.

 

Q. What is your cancellation policy?

A. If you cancel more than 30 days before your event, only the deposit will be forfeited. Less than 30 days before your event, the entire fee will be due.

 

Q. Do you take requests and will you play our favourite CDs?

A. Of course! We'll try to accommodate as many requests as possible. We have no DJ egos to protect, so feel free to bring along your favourite CDs with your tracks clearly labelled and we'll try to play those as well.

 

Q. Do you run this as a full-time business?

A. hello DJ! is a full-time business!  In June 2006, Lisa walked across the stage at Convocation Hall to receive her Hon. BA in Political Science and Cinema Studies.  Thank you U of T!  Lisa is also an actor and voice performer for various cartoons.  She loves the flexibility and fun of being a wedding DJ!

 

Q. All joking aside, do you know what you're doing?

A. Rest assured. hello DJ! is a professional DJ company and is a proud member of the Canadian Online Disc Jockey Association . We carry 2 million in liability insurance and equipment insurance and use professional speakers, mixers, and CD players. Our music collection is licensed by the AVLA and we currently use a digital system. We bring along back-up equipment and always have a back-up DJ on call in case of sickness or emergency. Check out our photo gallery to see what we do and to read our client testimonials!


Q. When did hello DJ! launch?

A. hello DJ! launched in June 2005 and has found a niche catering to young and hip weddings.  We've gained a small following by those seeking a non-cheesy, Celine Dion/Macaraena-free, pyrotechnics-less, no sparkly vests, inflatable guitar-less reception.  However, we have been known to whip out the odd YMCA Kit, Limbo Stick and Fog Machine for our rowdier couples.  The details are up to you, we're here to make it happen without any pretension!  We are normal, reliable and friendly people…which is how we have found success in the wedding industry.  hello DJ! is a small ‘boutique' DJ company vs. a ‘big box' DJ store. 

 

Q. Do I have to feed you?

A. We love being fed! We can even tell you where the best food is in Toronto! A meal is truly appreciated as your DJ often works for 8 hours at a time with very little time for breaks. We're not picky and we're not vegans... so not to worry! Tip: A service meal is often available from your venue as a scaled-down, less expensive version designated for your DJ, Photographer and Videographers. If a meal is not provided, we will be forced to leave the venue for thirty minutes to find fast food in the area, which can often be difficult late at night.

 

Q. How far in advance do I have to book you?

A. Since hello DJ! currently books only ONE wedding/night we tend to book-up very quickly! We recommend that you contact us at least a year in advance to get first dibs on our availability for your event. The sooner, the better! Contact us directly for our most recent availability.

 

Q. Do you have to post your signage?

A. Nope! We actually only bring our signage when the venue cannot provide us with table skirting. We then bring our sign to hide all our wires and cables. However, if you are okay with us bringing our sign…we definitely don’t mind getting our name out there. Please let us know your preference when booking.

 

Q. What is the point of a DJ assistant?

A. A DJ assistant is brought to the majority of our events to help co-ordinate microphone usage, kissing games, audience participation, taking polaroids, setting-up props and costumes with the bridal party.  Having an assistant is incredibly beneficial for your DJ to set-up and take-down efficiently, as well as your DJ to switch off and take a bathroom break!

 

Q. Sounds fabulous! How can I book hello DJ?

A. Click on the contact button at the top of our web page and send us an email! Lisa will get back to you as soon as possible to set-up a no-obligation consultation to discuss your music needs. Thanks for visiting!

 

Q. My wedding ceremony is outside/upstairs/at another venue. Can you DJ this portion of the day too?

A. Yessiree! However, we do charge a double set-up fee of $250 for bringing another set of speakers and another mixer with us. If your ceremony falls within your 8 hour time period – there is no overtime fee. If you need us there earlier, additional hours are available at $100/hour. If your ceremony is at another venue and earlier in the day, there is a 3 hour minimum for hello DJ! to arrive and play for your ceremony.

 

Q. My venue has its own sound system. Will your fee be less because there is less equipment involved?

A. Our rate does remain the same as we do only book (1) wedding a day. We still definitely do the same thing DJ-wise, however we just don’t bring 2 speakers with us for set-up, everything else is the same. We will still bring our mixer, laptop and microphones to plug into their system.

 

Q. Can I see you perform at an event in-person?

A. The majority of the events that we perform at are private weddings. Our clients generally decline a request of having strangers attend their event – I am sure you would probably feel weird too! We do have to respect the privacy of our clients and we understand that they are concerned with the security of their event, with gifts and money boxes floating around! Every wedding we DJ is different. So the music we play for one client (they like disco, you like indie rock) is completely different for the next. However, we sometimes perform at charity events, store openings and public events. We can let you know if that happens and you can visit us then!

 

Q. Do you have slideshow equipment (projector & screen) that I can rent?

A. Slideshow equipment is not included in our DJ package, however we do recommend you contact our friends at www.presentations2go.ca. We have worked with their team before and they are great! Prices start from only $150 and include delivery, set-up and take-down of all the slideshow equipment, so you don’t have to worry. They will plug directly into our mixer, bring all the right cables and the sound/music will carry through our system.

 

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